Privacy Policy
Last updated 11 July 2026
About this policy
Forward Business Sales and Acquisitions (licensed agency #10080201) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.
What we collect
Depending on how you deal with us, we may collect your name, email address, phone number, postal address, and details about your business such as its industry, turnover, profit and your reason for buying or selling. If you enquire about a specific listing, we also collect the information you provide to qualify as a buyer.
How we collect it
Most information comes directly from you, through our website forms, email, phone calls and meetings. We may also obtain business and contact details from public sources and reputable third-party business-information providers. When you use the site, we collect limited technical information through analytics (see Cookies below).
Why we collect it
We use your information to respond to your enquiry, appraise or market a business, match buyers with opportunities, deliver our services, meet our legal and record-keeping obligations, and, where permitted, keep you informed about relevant opportunities and insights.
Marketing and your choices
If you have dealt with us or given us your details, we may send you occasional emails about listings, market insights and our services. Every marketing email includes an unsubscribe link, and you can opt out at any time by using it or by emailing us. We will action your request promptly.
Who we share it with
We do not sell your personal information. We may share it with our team and with trusted service providers who help us operate, for example our email, customer-management and hosting providers, and, with your consent, with parties to a potential transaction. We may also disclose information where the law requires it.
Overseas storage
Some of our service providers store data outside Australia, including in the United States and Europe. Where they do, we take reasonable steps to ensure your information is handled consistently with this policy and Australian law.
Keeping it secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we hold business information in confidence. No system is completely secure, but we treat your data with care.
Accessing and correcting your information
You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong or out of date. Email us and we will respond within a reasonable time.
Cookies and analytics
Our website uses cookies and analytics tools (including Google Analytics) to understand how the site is used and to improve it. You can control cookies through your browser settings. This information is used in aggregate and does not identify you personally.
Complaints
If you believe we have mishandled your personal information, please contact us first so we can put it right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
We may update this policy as our business or the law changes. The "last updated" date above shows when it last changed.
Contact us
For any privacy question or request, email admin@forwardbusiness.com.au or call +61 2 7901 6954.